Internet and PC Workstation Policies & Procedures HandiGuide®
The use of the Internet and PCs is exploding. Terms such as cyberspace, information highway and the Internet are now part of everyone's vocabulary. New operating systems, complex networks, inter-company e-mail and work at home programs have made the management of most enterprises understand the total effort required to support PCs, LANs and workstations. With this in mind, we've developed the Internet and PC Workstation Policies and Procedures HandiGuide® to assist you in managing your environment with valuable guidelines, rules, forms, and standards that many enterprises have already adopted. Some of the chapter include
- Security Guidelines
- Back-Up and Recovery
- Service Requests
- Electronic
- Communication
- Internet
- Security Guidelines
- Facility Requirements
- Local Area Networks
- Business Resumption
- Plan
- Applications Development Standards
- Viruses
- Justification, Acquisition & Support
- Manager's PC & LAN
- Responsibilities
- Change Control
- How to get Technical Support
- Full Index