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Current News - Information Technology

May 13th, 2008

Identify Theft Made Easy

(PC Magazine) Jocelyn S. Kirsch and Edward K. Anderton made a splash when their story hit the papers. The young Philadelphia couple lived high on the hog by stealing identities from their neighbors, friends and co-workers and ripping them off. This was in addition to their work in burglary and other more old-fashioned crimes, all of which bought them trips to Europe, the Caribbean and elsewhere.

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When they were first busted the police dubbed them Bonnie and Clyde. The state charges were dropped and now the US Attorney wants them to serve 5 year sentences for their crimes. A plea bargain appears to be in the works.

While they used professional Internet tools to facilitate some of these thefts, the bulk of their identity theft was low-tech: Purse snatching, burglarizing apartments and mailboxes with stolen keys, breaking into gym lockers, soliciting information over the telephone by false pretenses, picking up documents while visiting. With what they obtained they ran down others credit cards, established new ones in the victims names and ran those down, created accounts with banks and spent from those. They transferred a lot of money around to cover tracks.

The moral, other than that some people have no morals, is that online identity theft isn't the only way you can get ripped off. It may not even be the most likely way. Keep an eye on other vehicles, like what's in your mailbox or purse.

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May 1st, 2008

Identity Thief Sent to Prison

(IDG News Service) A New York man faces up to four years in prison after pleading guilty last week to posting fake job ads for technology companies such as Microsoft, Yahoo and PayPal.

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The poorly written ads sounded too good to be true. Microsoft Corporation is now seeking for [sic] bright jobseekers who think big and dream big to fill out many open positions. Applicants could work flexible hours from home and earn between $15 and $27.50 per hour working on administrative, customer service and sales jobs.

Security Manual - Sarbanes-Oxley

Victims who responded were asked to send personal information such as their date of birth and Social Security number. The scammer would then use the information for ID theft or sell it to other criminals, said a senior attorney with Microsofts Internet Safety Enforcement division. The man even asked for detailed banking information, an unheard-of request in legitimate job applications.

  -  more information

April 25th, 2008

Social Security Numbers On Web Server Should be Encrypted

(IDG News Service) Two weeks after discovering that its Web site had been used by hackers to flog fancy wedding rings, Southern Connecticut State University is notifying 11,000 current and former students that their Social Security numbers may have been compromised.

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The personal data was in a file on the university Web server, which was accessed by criminals who were using the university site as part of a spam operation. The hackers were using the University Web server as a host for their own Web site.

Pages on the university site contained ads for diamond rings, Viagra and Cialis. After noticing the ads, IT staff discovered the file containing the sensitive information. When they were doing the security review after the hacker incident, they saw this file there and it was not properly secured, so it could have been targeted by someone.

The university believes that the hackers came from outside the U.S., and it is working with the Connecticut attorney general's office to investigate.

The file on the Web server contained names, addresses and Social Security numbers of students who had registered to graduate from the school, dating back to 2002.

  -  more information

April 22nd, 2008

Disaster Recovery Business Continuity Quick Action Steps Defined

Disaster Planning Template

The must do things that your company must do to make sure the disaster recovery and business continuity plan will work when they are need are:

  • Distribute the disaster recovery and business continuity plan or a HandiGuide® to all decision makers and key operating employees who will need access to it when the event occurs.

  • Define the chain of command with single leader but do not limit the people who would have to implement the disaster recovery business continuity plan when the event occurs if that leader is unavailable.
  • Conduct frequent tests and address all areas where shortcomings are found.
  • Conduct the tests in an unannounced mode
  • Validated that mission critical data is at sites other than the primary data center
  • Establish a communication plan that can be implemented after the disaster.

Disaster Planning Security Template

 

HandiGuide is a Janco Associates registered trademark 

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April 19th, 2008

CIO Job Description

What is the Chief Information Officer (CIO)?  The title Chief Information Officer (CIO) was first used inside the information technology department and function to identify the person responsible for all Information Technology functions within the enterprise. At many enterprises, the term CIO is still used in this way.

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IT leadership has always been important, but given the challenges facing higher education, it is essential for not only cost-effective operations but long-term strategic success. The CIO is the driver for this.

The Chief Information Officer (CIO) is accountable for directing the information and data integrity of the enterprise and its groups and for all Information Technology functions of the enterprise.  This includes all data centers, technical service centers, production scheduling functions, help desks, communication networks (voice and data), computer program development, and computer systems operations.  He or she is responsible for maintaining the integrity of all electronic and optical books and records of the enterprise. 

The CIO reviews all computerized and manual systems; information processing equipment and software for acquisition, storage and retrieval; and definition of the strategic direction of all information processing and communication systems and operations.  He or she provides overall management and definition of all computer and communication activities within the enterprise including responsibility for providing a leadership role in the data to day operations of the Information Technology functions as well as providing direction as the enterprise grows through internal growth and external acquisition.

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April 14th, 2008

Recession Costs 80,000 jobs in March

(AP) WASHINGTON - It is no longer a question of recession or not. Now it is how deep and how long.

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Workers pink slips stacked ever higher in March as jittery employers slashed 80,000 jobs, the most in five years, and the national unemployment rate climbed to 5.1 percent. Job losses are nearing the staggering level of a quarter-million this year in just three months.

For the third month in a row total U.S. employment rolls shrank, often a telltale sign that the economy has jolted dangerously into reverse.

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April 2nd, 2008

Best Practices of Incident and Problem Management

How does your organization improve incident and problem management for business-critical applications while improving service levels, reducing support costs and lowering incident resolution times? IT Operations Directors, Problem Managers, Service Desk Managers and many others who are seeking to achieve such improvements have been looking to IT service management (ITSM) best practices outlined by ITIL to improve IT service quality, align business and IT, and achieve cost efficiency.

Incident and Problem Management

Three important, and closely-related, components of ITIL are the problem and incident management processes and the service desk function. The IT Service Management Template provices the policies and procedures taht you need for service desk/incident management and problem management.  The template meets ITIL best practices.

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