IT Job Descriptions

IT Job Descriptions

The job descriptions contained within the Internetnd Information Technology Position Descriptions HandiGuide® are all in a standard format -- PDF and MS WORD 2007 formats.

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Disaster Recovery Plan
IT Salary Survey
Security
IT Service Management
IT Outsourcing
IT Metrics


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Travel and Off-Site Meeting PolicyTravel Off-Site Meeting Policy

Protect your data from lost and theft

Travel and Off-Site Meeting Policy - Protection of data and software is often is complicated by the fact that it can be accessed from remote locations. As individuals travel and attend off-site meetings with other  employees, contractors, suppliers and customers data and software can be compromised.  This policy is seven (7) page in length and covers:

  • Laptop and PDA Security
  • Wireless and Virtual Private Networks (VPN)
  • Data and Application Security
  • Public Shared Resources
  • Minimizing attention
  • Off-Site Meetings
  • Remote Computing Best Practices

This policy has been updated to reflect the requirements of PCI-DSS, Sarbanes-Oxley, HIPAA, and ISO.  The policy comes as both a WORD file and a PDF file utilizing a standard CSS style sheet.

Order Policy

Laptops can and do get lost or stolen. In studies conducted by several security firms, it has been found that over 50% of all lost or stolen laptops disappear at airport security checkpoints an departure gates. Unfortunately almost 70% of these laptops are never recovered.

Lost Laptops

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CIO - CTO - CSO News


Disaster recovery and business continuity still a struggle for many CIOs

Organizations of all sizes are struggling with getting some of the basics of disaster recovery and business continuity right. They still need support in obtaining executive buy-in, managing resources and implementing easy to use and reliable technology. To some extent, there is still a lack of best practices being provided by vendors, and many SMBs rely heavily on their channel partners to be their best practices advisors to help them make the right choices.

Preparing for Disaster

What has made the world more complex is the fact that organizations are now presented with three different platforms for their disaster recovery strategies: physical, virtual and cloud. Each platform has its own unique challenges and benefits. Some organizations will opt to keep purely physical, others will add virtualization while many will embrace all three.

Order Disaster Plan TemplateDisaster Plan Template

Ultimately the success of any company's backup and DR is based on the availability of its systems and data and the impact that downtime has in terms of lost revenue and lost customers, regardless of the environment data and systems are held in. Using multiple different solutions to manage data across physical, virtual and cloud environments makes this process unnecessarily complicated and risks wasting valuable time and resources.

For most small to medium size businesses, a service's success is underpinned by its ability to deliver ease of use, cost effectiveness and flexibility, and by its ability to implement measures quickly enough to affect a near immediate positive impact. Both cloud services and virtualization can do this, so the future is bright. Managed in the right way, from one central, easy to use solution, they can offer businesses the ultimate backup and disaster recovery protection, ensuring that business continuity becomes easier to manage.

For IT managers, Janco encourages them to compare their backup and DR practices against their counterparts.

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Mobile devices are the bane of many CIOs concerns

Mobile Device UseAs more companies embrace the broad usage of individually-owned mobile devices for access to corporate applications and data, CIO are asked for guidance on the establishment of an associated device usage policy.

Every organization needs to identify and develop mobile security policies to be deployed which will provide adequate protection. The level of protection has to be aligned with the level of risk that your organization is willing to accept. These policies should ensure that the many regulatory or compliance concerns that might be applicable are addressed.

Order Mobile Device Access Use PolicySample Outsourcing Policy

Only by a partnership of information technology (IT), human resource (HR), finance, and legal teams - working closely with your executive team and business unit managers - can determine the exact corporate liable and/or individual liable policy that best fits your company, meets its financial goals and objectives, and takes into account security, legal, regulatory, tax, or other requirements and considerations that may uniquely apply to your company and its operations.

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Will IT spending increase in 2012

IT spending is expected to increase in 2012. After years of budgets crimped by the economy, there is significant pent-up demand at companies around the globe to drop some extra cash for the products and services they’ve been waiting for to drive business forward. But we’ve heard this song before. One research fiorm that  was bullish on IT spending last year, said that it could rise somewhat significantly in 2012, yet in its latest report the research firm acknowledges that its estimates might have been too optimistic. Global spending on IT spending will still be up, the company says, but don’t expect it to rise too quickly.

Janco has found that consultants and contractors are starting to be hired again.

IT Hiring Trends

 

The salary survey is updated twice a year; once in January and then again in July. You can get a free copy of the full survey if you provide 10 valid data points and use a corporate email address. Free email accounts like gmail or yahoo do not qualify as we have no way to verify the accuracy of the data provided.

The report is updated twice a year, once in January and second time in July. The unemployment data on this page is updated at least once a month and is based on the Bureau of Labor Statistics data.

Order Salary Survey     Free Salary Survey

 

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New Facts of Life For the CIO and IT Management

The world has changed and the CIO and IT managers need to face the new realities.  They include:Salary Survey IT

  • iPhone and Tablet are here to stay
  • CIO and IT department no longer are in control of how technology is used by you enterprise
  • There will always be some downtime
  • Systems will not be 100% compliant all of the time
  • The cloud will not be the solution for all problems and will case new ones
  • There will never be enough capital and staff to get what needs to be completed done
  • The network has already been compromised
  • Social networking use risks all of your company's secrets
  • Users will always need your support even for technology that you have not implemented
  • IT will continue to be viewed as a service organization
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Compliance Best Practices

Security compliance best practices include:Compliance Best Practices

  • Combine written content, usage, and retention policies with a Hosted Managed Email Archiving Service to ensure an organization's ability to preserve, locate, and produce legally valid email evidence. Unmanaged email and other record management solutiond can trigger financial, productivity, and legal issues for your organization when it a finds itself in a workplace lawsuit. The cost and time required to produce subpoenaed email, retain legal counsel, secure expert witnesses, mount a legal battle, and cover jury awards and settlements is ver costly. Best practices call for a proactive approach to email and business records management.
  • Utilize a proven archiving technology to ensure forensic compliance. For example, by encrypting and archiving a copy of every business record and internal and external email sent or received and across the organization, a Hosted Managed Email Archiving Service solution guarantees that your email is secure and tamperproof. Nothing in your archive can be deleted or altered. Everything in your archive is legally compliant.
  • Ensure that financial data and related documents are effectively protected from malware, viruses, and other malicious intruders - and are preserved in a legally compliant manner in order to  maximize SOX, GLBA, SEC, FINRA, and PCI DSS compliance. This includes having solutions in place to manage messaging threats and compling with regulatory requirements including Email Anti-Virus, Email Archiving, Email Continuity, and Email Content Control.
  • Meet HIPAA requirements by using formal policies, employee training, and technology including email
    Archiving, Anti-Virus, Continuity, and Content Control Services to ensure compliant use of email to transmit and store HIPAA-regulated patient information.
  • Safeguard personal or sensitive data whose transmission falls under state encryption laws or other privacy acts by deploying proven solutions that are designed to effectively identify personal information in any electronic transmission and, if necessary, block or encrypt the transmission.
  • Reduce business and security risks associated with electronic communication by implementing a formal electronic communication policy that combines a written policy with employee training.
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Where not to hide your password and user ids

Electronic CommunicationMobile Device UseWith dozens of logins and passwords spread out across an equal number of sites and apps, it's no wonder the average user tends to forget them. Even with a tried and true system for generating memorable but complex passwords, the formula could easily fall apart if you just can't remember it.

So rather than continually clicking the "Forget Your Password?" help link, folks are readily hiding login information around their computer station.

And given that there's little variety in those secret locations, "hiding" might be a stretch. The most common locations where folks hide their login info are:

  • Under the keyboard
  • Under the phone
  • Under the mouse pad
  • On the monitor
  • In the top drawer
  • Under the desk
- more info